Refund and Return Policy
Our Refund Policy
At USA Guns Shop, we take pride in providing our customers with high-quality products and exceptional customer service. We understand that sometimes, despite their best efforts, customers may need to return a purchased item. Therefore, we have a comprehensive refund policy to ensure our customers can have peace of mind when making a purchase from our shop.
For purchases made internationally, customers have up to 30 days from the date of purchase to request a refund. Items must be returned in their original packaging and in the same condition they were received. Refunds will be processed once the returned item has been received and inspected.
To initiate a refund, customers should contact our customer service team at [insert email or phone number]. We may require additional information or pictures to assess the request and determine if a refund or replacement is appropriate. Please note that shipping costs are non-refundable, and customers are responsible for any return shipping costs.
At USA Guns Shop, we are committed to providing excellent customer service, and we are happy to work with our customers to ensure their satisfaction with their purchases.
Our Return Policy
If you receive a product from us that is defective or not as described, please contact our customer service team within 30 days of delivery to arrange a return or exchange. For returns, we will provide you with a prepaid shipping label, and once we have received and inspected the product, we will issue a refund.
If you wish to return a product for any reason other than it being defective or not as described, you may do so within 30 days of delivery. However, you will be responsible for the return shipping cost. Once we have received and inspected the product, we will issue a refund for the cost of the item.
Please note that international customers may be subject to additional customs fees or taxes, which we are not responsible for. We recommend checking with your local customs office for more information.
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